The Heart of Our Practice
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Genesis
(by: Eric Zamora)
I clearly remember the day when Ellie said to me, “I want to start a private practice.” We were on the back porch of our home. It was the summer of 2021. Ellie had been practicing as a medical speech-language pathologist for 18 years at that point and her spirit was brimming with a need for change.
Corporate healthcare, specifically home health, had become a crushing weight. The COVID years capped off a rewarding but tough career that had seen department takeovers, budget cuts, employee maltreatment, gasp-worthy corporate greed, and now a pandemic that caused her tears on an almost daily basis. Like a radiant halo outlining a dark storm cloud, her patients were the silver lining. She touched the lives of those she served, building family-like relationships as she modestly received showers of praise for her clinical skill and extraordinary kindness. The question with starting this new venture was, “What does loving patients look like in a private practice?”
And so began our journey to redefine the art of patient care. By October 2021, our business attorney handed over official corporate filings. Divine Speech and Swallowing Solutions was born. In December we executed a lease agreement for office space, and during the busy holidays, we moved much of our home office to furnish the practice. Ellie continued to work in home health as we established our EMR software, set up IT and communications, and built our file base. Our first patient walked into Divine Speech and Swallowing Solutions on March 28, 2022.